service management - DIS

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How to Achieve a Successful Digital Transformation in Your Service Department

As technology evolves and reshapes the way we do business, it’s increasingly important for dealers to adapt and embrace digital tools to stay competitive. However, digital transformation is not just about incorporating new technology into existing processes – it’s about redesigning how we work. To gain insight into this process, this blog post leverages insights […]

Preparing Your Service Department for the Busy Season [5 Best Practices]

For many dealerships – and especially their customers – spring involves far more chaos than calm. The frenzied ramp-up to ensuring equipment is ready to roll requires consistent communication at the dealership, on the road, and in the field. Savvy managers are adept at preparing parts and service staff for the peak season. And proactive […]
ERP vs. DMS blog prev

DMS vs. ERP: Which Solution is Right for Your Dealership?

Chances are your dealership has become more discerning with how, where and when to invest in advanced technology solutions designed to increase business efficiency. As companies are asked to do more with less, having a versatile, scalable business management system that meets the specific needs of your dealership is critical. Can you afford to expect […]

How Farm Equipment Dealers Use Software to Manage Their Business

Technology has expanded into every nook, cranny, and corner of our lives more than ever before. The farm equipment industry is no different. Older methods that may have worked for dealers to keep track of and manage different departments are becoming outdated and costly. Farm equipment dealers are adapting to trends in the agriculture industry […]
Preview image for blog post about what is a DMS and DMS features

What is a Dealership Management System? [Features, Picking One, and More]

Between everything that goes on at your dealership – from customer service to work orders to invoices – your dealership relies on all its different departments to work together. Nowadays, it’s more important than ever that your management system scales with your business, so a dealership management system (DMS) is a tool you might be […]
DIS Top Dealer Management Software

8 Dealership Management System Features to Look For [Updated for 2022]

Dealership management software is the core and backbone for nearly every agricultural, lift truck, construction, and truck refrigeration dealership in today’s world. Systems like this constantly evolve to make dealerships more productive and profitable. If you haven’t given your system much thought lately, that’s a good thing. It probably works! But for those of you […]
5 Best Practices for Documenting Service Procedures at Your Dealership_2

5 Best Practices for Documenting Service Procedures at Your Dealership

“Why am I paying so much for this? It doesn’t look like much work.” — how many times have customers said this to you, forcing you to reassess your initial quote? A proper technician work order documentation process can help you avoid such a situation. Service or work order documentation includes all the information about […]
5 Best Practices to Improve Service Productivity and Efficiency Blog_2

5 Best Practices to Improve Service Productivity and Efficiency

Your dealership technicians might seem busy but the real question you should be asking is: are they productive and efficient in their work? It doesn’t matter if your technicians clock in long hours. What matters is if their efforts contribute to the profitability of your dealership. The two key elements you need to focus on […]