We Understand Your Business

Shane’s background is in finance and accounting, having spent over four years with Ernst & Young. His career at DIS started with the role of Financial Analyst, working to financially integrate DIS post-acquisition. Soon after, he was promoted to Director of Finance for the Dealership Software Group (which included DIS) for all of North America. That role led him to the position of Operations Manager at DIS.

As Operations Manager at DIS, Shane implemented many key best practices that have led to better use of data in strategic decision making along with streamlining back-office processes. It’s with that same data-driven approach that Shane approaches the direction of DIS in his role as General Manager.

When not working, Shane’s greatest joy is his family. He keeps his own hobby beef farm with his wife, son, and twin girls and hopes to instill in them the same values and work ethic.

Greg joined DIS in 2022 as the Director of Customer Services.  Greg holds a BA in Political Science from the University of Washington and is based in the Seattle area.   Early in Greg’s career with Amazon, he embraced Operational Excellence, Lean and Six Sigma and held leadership roles in Fulfillment Operations and Customer Service.  He then served as the Senior Director for Microsoft’s Customer Success organization, before holding several global leadership roles in Customer Support, eCommerce, and Digitalization over 10+ years with Terex Corporation.

Prior to joining DIS, Greg served as the Vice President of Support and Business Operations for Bonanza, a global eCommerce marketplace.  While there, he reconnected and reestablished the customer voice as the “North Star” guiding the business – resulting in Customer delight scores that achieved #2 overall in the eCommerce marketplace industry.  Greg is passionate about having the same impact with DIS – by improving the support offerings and experience along with amplifying the voice of the customer.

Tracy graduated from Central Washington University in 1997 with a degree in Accounting. She was hired immediately after at DIS as an installer during their Y2K push. During her tenure at DIS, Tracy has worked as an installer, a trainer and a response line representative.

For several years, she worked at a New Holland Dealership before returning to DIS to share her first-hand dealership expertise. Currently, Tracy oversees the implementation and training of new products and services.

When not working, she loves to travel, spend time with her family, read, cross stitch and paper craft.

Raginee is a results-driven Marketing Manager whose goal is to ensure that the products and services DIS  offers have the best chance to thrive in their target market. With a focus on customer engagement, demand generation, product marketing, and branding, Raginee aims to bring the DIS story to life by working with both internal and external stakeholders.

Before DIS, Raginee worked at a SAAS company for the legal industry, as well as a fortune 500 engineering company.

Lloyd has been working with dealers and their software needs for more than twenty-five years. After graduating with a Bachelor of Commerce degree, he worked with an Automotive Aftermarket software company then joined ADP Dealer Services in the mid-‘90s. He advanced through various Sales positions and became a Director of Sales in 2000.  Further promotions led him to the position of Vice-President, General Manager of the Heavy Equipment division of what was then CDK Global in 2015.

With additional years of experience consulting in the Heavy Equipment software market, he brings in-depth knowledge of dealers’ needs to the DIS team. Lloyd has always believed in benefits-driven changes to dealership processes.

Tim Dyck has a passion for creating products that meet customer needs. With a career that began in software development, Tim has held key leadership roles, including Senior Technical Program Manager at Amazon, where he enhanced internal systems to optimize performance. As a former co-owner of PogoZone Internet Solutions, Tim successfully led operational management and strategic growth initiatives, steering the company through a successful exit. Tim’s expertise extends to collaborating with major brands like Crown Equipment and Volvo CE, where he focused on designing intuitive, user-centric products. His strategic vision is grounded in aligning product development with evolving market needs, and he is passionate about leveraging customer insights to drive business success.