Do you feel like your service department could be performing better? Do you want to increase customer satisfaction and profitability but aren’t sure where to start?
Watch our webinar with dealership expert Jim Henderson, MAC Advisor and Consultant for Currie Management Consultants
You will learn:
- What your service department can look like after a successful digital transformation
- The digital tools for planning and monitoring that will make job management easier and more efficient
- Actionable strategies to increase service satisfaction and overall profitability
Presenter: Jim Henderson, MAC Advisor and Consultant for Currie Management Consultants
Duration: 30 minutes
About the Presenter:
After successfully launching, growing, and exiting two thriving technology companies, Jim Henderson has spent the last 16 years advising businesses on profitability and growth; the last nine years focused on equipment dealers. Jim facilitates 20 groups in Ag, CE, material handling, HVAC, modular buildings, and backup power. He provides strategic guidance on the use of technology and data, profit engineering, and executing successful operational improvements.