We were thrilled to be able to gather again for our annual user conference! Once again, we were able to connect with dealers and industry experts to share knowledge, network, and take part in insightful discussions on dealership management best practices.
In total, 120 attendees joined on November 15-16 at the beautiful Loews Hotel in vibrant New Orleans—an amazing turnout and a testament to the collaborative spirit of our dealership community. It’s a big ask for our customers to take time out of their busy schedules to meet up in person and we appreciate it very much.
We set out to achieve three main goals to make this year’s user conference worth attending:
- To help our customers get the most out of their DMS.
- To provide our customers with the opportunity to learn from other dealers.
- To give a deep dive into key products like DIS Analytics and Service 360.
Here’s a recap of how we delivered on those goals.
Exclusive Training Sessions
One of the biggest draws of the conference was the agenda offering learning tracks for each of our business systems: Quantum, QuipWare, Solutions and Minitrac. The sessions were led by our team of industry experts and offered insights relevant to all areas of the dealership, from budgeting to analytics to accounting to customer service, and more.
An Exciting Keynote
Our keynote speaker was John Andersen, dealership industry expert with over 30 years of experience as an evangelist of the construction and ag equipment industries, across multiple platforms and vendors. John delivered a thought-provoking—and side-splitting—presentation on the hidden value of big data that lives in every dealership.
An Insightful Customer Panel
We were honored to be able to host a panel discussion featuring three DIS customers:
Lauren Simkovic, CFO of Thermo King of Pittsburgh
Ryan Polete, Process & Systems Manager at H&R Agri-Power
Brittany Dinkins, Lead Service Advisor at Thermo King of the Southeast
These savvy folks shared their insights on how dealerships can leverage automation and analytics to improve operations and identify growth opportunities.
Making Connections
When else do we have an opportunity to get so many dealers and industry experts in one room? That’s why we made sure to provide ample opportunities throughout the conference for people to mingle:
- A welcome dinner and reception with a live jazz band. Not a bad setting to let loose and do some networking!
- “Open Labs” between dealers and our product expe
rts, to ask questions and get answers immediately.
The Story of Constellation Software
DIS is part of the Constellation Dealer Group at Constellation Software, the largest family of software companies serving specialty dealer industries. Sean Raynor, President of the Constellation Dealer Group, took to the stage to share the story of how the group came to be and what makes it unique.
Constellation Dealer Group supports the long-term stability and growth of DIS by providing resources for growth and innovation. DIS customers can feel peace of mind knowing their business system is supported by a reliable organization.
A Top-Notch Venue
There’s a reason that millions of tourists flock to the Big Easy every year. Many conference attendees commented on how delicious the food at the Loews Hotel was and we agree—New Orleans is a world-famous food destination for a reason.
Thank You!
Thank you to everyone who took the time to join us in person. Thank you for sharing your experiences and insights with us. And thank you for being our collaborative partners all these years.
Stay tuned for more details about our next User Conference, slated for Spring 2025!
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