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Webinar: DIS Pay Referenced Refund

DIS Pay Referenced Refunds Webinar
Tuesday, October 13
1:00 PM ET | 10:00 AM PT
Thursday, October 15
4:30 PM ET | 1:30 PM PT

Get ready for a new way to process DIS Pay refunds in Quantum.

The way refunds are handled in Quantum is changing with the introduction of Referenced Refund for DIS Pay. The new process makes recent DIS Pay transactions available directly in Quantum, giving your team a way to identify and select the transaction associated with a refund.

Join Sean Castelino, DIS Pay Initiative Manager, for a practical walkthrough of the new process and its implications for your team. You’ll see how refunds are handled when the card is present, how the process works when the card is not present, and how to navigate the new workflow in Quantum.

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Key Takeaways:

  • Understand what’s changing: Learn how Referenced Refund work in Quantum and how recent DIS Pay transactions are used when processing a refund.
  • Learn the card-present process: See how to process a refund when the card is present, including how to handle a refund that doesn't need to be linked to a specific DIS Pay document.
  • Learn the card-not-present process: Understand how to allocate a refund to an existing DIS Pay transaction when the card is not present.

Presenter

Sean Castelino

Initiative Manager, DIS Pay